So we’ve talked the talk…can we walk the walk?
The national Good Garage Scheme was established in line with the need for effective self-regulation of independent workshop garages and MOT centers.
It’s there to help, and give you the tools to check out whether a garage is trustworthy… or unfortunately in some cases not.
Comfortable that we have nothing to “hide under the carpet” Xavier Auto Clinic has guaranteed to:
Adhere to a strict Code of Conduct, and pledge to have our customers’ best interests at heart
Agree to any work required to a vehicle, before it is carried out
Work to an industry-standard checklist
Supply customers with a feedback card so that you can offer your views in line with our service. You send the card directly to the Good Garage Scheme, which operates a stringent complaints procedure.
To be subject to regular mystery shopper-style audits and face expulsion if we break the Code of Conduct
So how are we doing?